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Autor/inn/enNavarro, Ester; Macnamara, Brooke N.; Glucksberg, Sam; Conway, Andrew R. A.
TitelWhat Influences Successful Communication? An Examination of Cognitive Load and Individual Differences
QuelleIn: Discourse Processes: A Multidisciplinary Journal, 57 (2020) 10, S.880-899 (20 Seiten)
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Spracheenglisch
Dokumenttypgedruckt; online; Zeitschriftenaufsatz
ISSN0163-853X
DOI10.1080/0163853X.2020.1829936
SchlagwörterCognitive Ability; Short Term Memory; Individual Differences; Error Patterns; Communication Problems; Audiences; Task Analysis; Language Processing; Prediction; Intelligence; Correlation; Undergraduate Students; Listening Comprehension
AbstractThe underlying cognitive mechanisms explaining why speakers sometimes make communication errors are not well understood. Some scholars have theorized that audience design engages automatic processes when a listener is present; others argue that it relies on effortful resources, even if a listener is present. We hypothesized that working memory is engaged during communicative audience design and that the extent to which working memory is engaged relies on individual differences in cognitive abilities and concurrent amount of resources available. In Experiment 1, participants completed a referential task under high, low, or no cognitive load with a present listener whose perspective differed from the speaker's. Speakers made few referential errors under no and low load, but errors increased when cognitive load was highest. In Experiment 2, the listener was absent. Speakers made few referential errors under no and low load, but errors increased when cognitive load was highest, suggesting that audience design is still effortful under high cognitive load, both when the listener was present and when the listener was absent. Experiment 3 tested whether cognitive abilities predicted communication performance. Participants with higher fluid intelligence and working memory capacity made fewer communication errors. Our findings suggest that communication relies on available cognitive resources, and therefore errors occur as a function of factors like cognitive load and individual differences. (As Provided).
AnmerkungenRoutledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Erfasst vonERIC (Education Resources Information Center), Washington, DC
Update2024/1/01
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