Impacts of Organizational Knowledge Sharing Practices on Employees' Job Satisfaction: Mediating Roles of Learning Commitment and Interpersonal Adaptability

Autor/inn/en	Malik, Muhammad Shaukat; Kanwal, Maria
Titel	Impacts of Organizational Knowledge Sharing Practices on Employees' Job Satisfaction: Mediating Roles of Learning Commitment and Interpersonal Adaptability
Quelle	In: Journal of Workplace Learning, 30 (2018) 1, S.2-17 (16 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1366-5626
DOI	10.1108/JWL-05-2016-0044
Schlagwörter	Employee Attitudes; Job Satisfaction; Service Occupations; Foreign Countries; Regression (Statistics); Interpersonal Competence; Labor Force; Role; Questionnaires; Knowledge Management; Statistical Analysis; Decision Making; Workplace Learning; Banking; Organizational Culture; Insurance; Telecommunications; Industry; Hypothesis Testing; Pakistan + Suchen Sie Ihr Suchwort? Arbeitnehmerinteresse; Labor; Labour; Satisfaction; Arbeit; Zufriedenheit; Dienstleistungsberuf; Ausland; Regression; Regressionsanalyse; Interpersonale Kompetenz; Labour force; Arbeitskraft; Erwerbsbevölkerung; Rollen; Fragebogen; Wissensmanagement; Statistische Analyse; Decision-making; Entscheidungsfindung; Bankgeschäft; Unternehmenskultur; Telekommunikationstechnik; Industrie; Hypothesenprüfung; Hypothesentest
Abstract	Purpose: The purpose of this paper is to investigate empirically impacts of organizational knowledge-sharing practices (KSP) on employees' job satisfaction (JS), interpersonal adaptability (IA) and learning commitment (LC). Indirect effects of KSP on JS are also confirmed through mediating factors (LC and IA). Design/methodology/approach: Self-administered questionnaire was used for data collection. Knowledge workers from service sector organizations were taken as population of study. Therefore, three types of institutes (banks, insurance and telecom companies) from services sector of Pakistan were selected for sampling purpose. A sample size of 435 employees, comprising 145 employees from each type of institute, was selected. Linear regression analysis and mediation analyses were performed for statistical analysis. Findings: Organizational support for knowledge sharing fosters learning commitment (LC), and interpersonal adaptability (IA) among workforce that ultimately grounds employees' job satisfaction. Therefore, in our findings, the mediating role of IA is greater than the mediating effect of LC. Research limitations/implications: This study presents a firm reasoning to decision makers for implementation of KSP in the organizations. Findings of study offer several subjects for discussion in the field of KS by academics and research. Present research is limited to test the composite effect of KSP for some selected employee outcomes only. Originality/value: This research attempts to provide empirical evidence about impacts of KSP on employee outcomes. Research work on such issues was lacking in Pakistani context. Therefore, this paper supplies ample of theoretical base for future research as well as management decision makers to maximize the benefits of implementing KSP at their organizations. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01