Official Transcript Types, Cost and Volume: Results of the AACRAO May 2018 60-Second Survey

Institution	American Association of Collegiate Registrars and Admissions Officers
Titel	Official Transcript Types, Cost and Volume: Results of the AACRAO May 2018 60-Second Survey
Quelle	(2018), (27 Seiten) PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Monographie
Schlagwörter	Quantitative Daten; Academic Records; Colleges; Student Personnel Services; Costs; Fees; School Surveys + Suchen Sie Ihr Suchwort? College; Colleges; University; Universities; Publication; Hochschule; Fachhochschule; Universität; Akademieschrift; Publikation; Cost; Kosten; Gebühren; Studiengebühren
Abstract	American Association of Collegiate Registrars and Admissions Officers (AACRAO) members were asked about the type, volume and cost of official transcripts at their institution in this month's 60-Second survey. A big take-away from this survey is that there is quite a variety of ways in which institutions charge for transcripts. For example, in building the survey it was assumed that institutions selecting "no charge" for the question about official transcript charges would mean no charges at all and, thus, terminate the survey. Comments provided by respondents in their survey responses also point to a high degree of variance in official transcript cost and pricing practices that could not be captured by the survey design. Some of practices mentioned are as follows: (1) There is no charge for paper transcripts for walk-ins; (2) Charging a different amount depending on the language of the transcript (e.g., Spanish vs. English); (3) Mailed and walk-in transcripts are free, but there is a charge for electronic transcripts; (4) The transcript fee is waived for current students. Alumni pay $20 + a special handling fee if it is greater than standard postage; (5) There is a difference between what degree and non-degree students are charged; (6) The rush processing fee is per order, not per transcript; and (7) There are additional charges for notary or apostille services. The survey received responses from 688 institutions including several combinations of control, size, type and countries. Key Findings include the following: (1) In addition to credit-based transcripts, 21% of responding institutions issue undergraduate non-credit or continuing education transcripts, and 14% do the same for graduate and/or professional programs; (2) Sixty-two percent have seen an increase in the number of official transcripts issued by their institution in the last five years; (3) One-in-five issue 20,000 or more per calendar year; (4) Half do not partner with a transcript vendor; 2% outsource the process entirely; and the remaining 48% partner with a vendor, and both produce transcripts; (5) Almost three quarters (72%) produce both paper and electronic official transcripts; (6) About the same (73%) charge a per transcript fee with no free copies; (7) Among those who offer both paper and electronic transcripts, 62% charge the same for both, while 14% charge more for electronic, and 24% charge more for paper; (8) The average cost for a transcript, regardless of format, is between $5.00 and $9.99; (9) Most offer a walk-in service for official transcripts, and most charge a premium for that service; (10) More than half offer a rush service that reduces processing time and charge for this service; and (11) Half offer an expedited delivery for transcripts bound for international destinations, and more than half offer the same service for domestic addresses. The remainder of this report contains figures summarizing the aggregate results. (ERIC).
Anmerkungen	American Association of Collegiate Registrars and Admissions Officers (AACRAO). One Dupont Circle NW Suite 520, Washington, DC 20036. Tel: 202-293-9161; Fax: 202-872-8857; e-mail: pubs@aacrao.org; Web site: http://www.aacrao.org
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01