Examining the Relationship between Employee Satisfaction and Organizational Performance in Higher Education

Autor/in	Dusing, Roger P.
Titel	Examining the Relationship between Employee Satisfaction and Organizational Performance in Higher Education
Quelle	(2017), (194 Seiten) PDF als Volltext Verfügbarkeit Ph.D. Dissertation, Northcentral University
Sprache	englisch
Dokumenttyp	gedruckt; online; Monographie
ISBN	978-0-3554-3142-1
Schlagwörter	Hochschulschrift; Dissertation; Employees; Job Satisfaction; Job Performance; Higher Education; Statistical Analysis; Multiple Regression Analysis; Social Exchange Theory; Correlation; School Personnel; Colleges; Surveys; College Administration; Compensation (Remuneration); Private Colleges + Suchen Sie Ihr Suchwort? Thesis; Dissertations; Academic thesis; Employee; Arbeitnehmer; Beschäftigter; Labor; Labour; Satisfaction; Arbeit; Zufriedenheit; Work performance; Arbeitsleistung; Hochschulbildung; Hochschulsystem; Hochschulwesen; Statistische Analyse; Theorie des sozialen Wandels; Korrelation; Schulpersonal; College; Hochschule; Fachhochschule; Survey; Umfrage; Befragung; College administrators; Hochschulverwaltung; Abfindung; Kompensation; Lohnausgleich; Privathochschule
Abstract	Organizations, regardless of industry/sector, should consistently evaluate and improve organizational performance. Higher education institutions have come under increasing pressures to control costs while improving outcomes and would benefit from strategies that improve the performance of their employees leading to improved organizational performance. The purpose of this quantitative multiple-regression study was to assess the existence, strength, and direction of the relationship between the level of job satisfaction of university employees and the organizational performance of the institutions for which they work. Social exchange theory was used as the theoretical foundation for this research study. Job satisfaction was measured by using data from the Great Colleges to Work For® survey published annually by the "Chronicle of Higher Education" in partnership with ModernThink, LLC. Organizational performance was measured using the Consolidated Financial Index calculated using data from each institutions' IPEDS submissions. The population of the study included all four-year, private, nonprofit institutions that took part in the Great Colleges to Work For® survey from 2010 through 2015. Correlation analyses and multiple regression techniques were used in the analysis, in addition to a comparison of mean scores from independent samples using a t-test. The results of the study suggest that there is a statistically significant relationship between satisfaction with compensation and organizational performance. A less significant relationship was also identified between satisfaction with facilities/resources and organizational performance. Based on the findings, university administrators should be encouraged to evaluate the satisfaction of their employees with respect to compensation, and to take steps to increase the level of satisfaction through changes in compensation practices (e.g., implementing formal compensation structures and where necessary increasing pay rates). Suggestions for future research include exploring the impact of the Great Recession on University performance, methods to improve employees' satisfaction with compensation, and researching how job satisfaction in one year affects organizational performance in subsequent years. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://www.proquest.com/en-US/products/dissertations/individuals.shtml.] (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01