Examining the Relationship of Team-Member Exchange and Effective Offshore Teams: A Quantitative Assessment of IT Workers in the Investment Banking Industry

Autor/in	Antar, Ahmad H.
Titel	Examining the Relationship of Team-Member Exchange and Effective Offshore Teams: A Quantitative Assessment of IT Workers in the Investment Banking Industry
Quelle	(2012), (161 Seiten) PDF als Volltext Verfügbarkeit Ph.D. Dissertation, Capella University
Sprache	englisch
Dokumenttyp	gedruckt; online; Monographie
ISBN	978-1-2677-3575-1
Schlagwörter	Hochschulschrift; Dissertation; Teamwork; Information Technology; Professional Personnel; Banking; Interpersonal Relationship; Social Exchange Theory; Correlation; Statistical Analysis; Job Satisfaction; Work Attitudes; Employee Attitudes; Trust (Psychology); Job Performance + Suchen Sie Ihr Suchwort? Thesis; Dissertations; Academic thesis; Informationstechnologie; Personalbestand; Bankgeschäft; Interpersonal relation; Interpersonal relations; Interpersonelle Beziehung; Zwischenmenschliche Beziehung; Theorie des sozialen Wandels; Korrelation; Statistische Analyse; Labor; Labour; Satisfaction; Arbeit; Zufriedenheit; Work attitude; Arbeitshaltung; Arbeitnehmerinteresse; Work performance; Arbeitsleistung
Abstract	The concepts of workplace social interactions and team effectiveness have garnered a great deal of attention in organizational literature. However, these two concepts are seldom integrated for examination within the offshore technology groups. Drawing from the theory of workplace social exchange, this empirical study was initiated to investigate the relationship between team-member exchange (TMX) and perceived team effectiveness. Data was collected from a sample of 267 offshore IT professionals from the investment banking sector. Overall, results from correlational analyses conducted were consistent with the hypotheses. The results of the quantitative study indicated positive and significant correlations between the quality of TMX and offshore workers' perceptions of team effectiveness. That is, greater peer exchange relationships are more likely to achieve higher levels of job satisfaction, job commitment, trust, job performance and cohesiveness. The findings have advanced the understanding of the importance of offshore coworkers' interactions in relation to the overall team functioning. Practical and theoretical implications and future recommendations for research are presented. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://www.proquest.com/en-US/products/dissertations/individuals.shtml.] (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01