Meeting Market Demands. New Roles for One-Stop Centers: Serving the Business Customer.

Titel	Meeting Market Demands. New Roles for One-Stop Centers: Serving the Business Customer.
Quelle	(2000), (10 Seiten) PDF als Volltext kostenfreie Datei Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Monographie
Schlagwörter	Leitfaden; Accountability; Advisory Committees; Career Centers; Certification; Community Involvement; Coordination; Delivery Systems; Employment Services; Governing Boards; Guidelines; Labor Force Development; Labor Needs; Linking Agents; Needs Assessment; Organizational Change; Organizational Development; Organizational Effectiveness; Organizational Objectives; Private Sector; Public Sector; Quality Control; Regional Planning; Systems Approach; Training + Suchen Sie Ihr Suchwort? Verantwortung; Beratungsstelle; Berufsbildungszentrum; Abschlusszeugnis; Zertifizierung; Koordination; Auslieferung; Employment service; Arbeitsvermittlung; Governing body; Governing bodies; Leitungsgremium; Richtlinien; Arbeitskräftebestand; Labour needs; Arbeitskräftebedarf; Bedarfsermittlung; Organisationswandel; Organisationsentwicklung; Unternehmenserfolg; Business goal; Unternehmensziel; Privater Sektor; Öffentlicher Sektor; Qualitätskontrolle; Regionalplanung; Systemischer Ansatz; Ausbildung
Abstract	This booklet explains how local communities can organize and structure their one-stop centers so that business is viewed as a customer of the system. The introduction provides an overview of the booklet's development and purpose. The following key attributes underpinning a workforce investment system that views business as its customer are discussed: market driven; customer focused; skill based; and results oriented. The following strategies for assessing business needs as a first step toward establishing a market-driven system are outlined: (1) partner with business to operate one-stop centers; (2) establish workforce board committees and surveys; (3) establish industry-specific advisory committees; and (4) involve established employer organizations and business coalitions. The remaining sections examine the following items: (1) the key elements of customer-focused one-stop centers (business partnerships; comprehensive employer services; training targeted to identified business needs; business outreach; a professional environment); (2) guidelines for delivering industry-recognized training (identify specific industry trends and skill requirements; set high standards for education and training providers; use national or state skill standards when available; offer employer-based certifications); and (3) strategies for enhancing accountability (set new standards for employer satisfaction and continuous improvement; publicly disclose performance of training providers; assess overall system performance based on specific measurable outcomes). (MN)
Anmerkungen	For full text: http://www.uschamber.com/NR/rdonlyres/e64hr7yitxevkq34ojfzmrs5k5t dj7s5rwmpf7evfcxy44qrlmljokudploqlvrz44c4wojio4nkwrku2jysmitbajh/ onestop00.pdf.
Erfasst von	ERIC (Education Resources Information Center), Washington, DC