An Overview of Finance Services in the San Francisco Region: Some Possible Responses to a Changing Industry.

Autor/in	Thompson, Margaret
Institution	City Coll. of San Francisco, CA.
Titel	An Overview of Finance Services in the San Francisco Region: Some Possible Responses to a Changing Industry.
Quelle	(1996), (17 Seiten) PDF als Volltext kostenfreie Datei Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Monographie
Schlagwörter	Banking; Business Education; College Role; Community Colleges; Education Work Relationship; Educational Needs; Employment Opportunities; Employment Patterns; Finance Occupations; Financial Services; Needs Assessment; School Business Relationship; Two Year Colleges + Suchen Sie Ihr Suchwort? Bankgeschäft; Wirtschaftserziehung; Wirtschaftspädagogik; Community college; Community College; Educational need; Bildungsbedarf; Berufschance; Beschäftigungschance; Beschäftigungsstruktur; Finanzbuchhalter; Bedarfsermittlung
Abstract	As part of a review of the finance program at California's City College of San Francisco (CCSF), a project was undertaken to explore trends in the banking and finance industry to identify pre-service and in-service training needs and determine CCSF's role in meeting those needs. A review of trends found profound changes in the banking and finance industry, including an expected 16% decline in banking jobs over the next 10 years due to increasing competition. Financial service jobs, particularly entry-level positions, are also disappearing, while the jobs that remain are changing in terms of duties performed. In 1994, two types of industry-developed skills standards were published for positions in the data and item processing, loan processing, and sales and service clusters. One type addressed foundation skills, such as mathematical, interpersonal, communication, basic technological, and thinking skills; a good personal work ethic; and basic industry knowledge. The other addressed occupational skills, describing key activities and performance indicators. To compete with other providers of in-service training for the industry, CCSF would need to provide very flexible, small group, on-demand training based on these skills and other technical skills related to new banking technologies. Based on these trends, it is recommended that CCSF develop a model workforce education program for the customer service/sales personnel cluster and that it monitor and respond to the industry's need for computer specialists. Contains 22 footnotes. (AJL)
Erfasst von	ERIC (Education Resources Information Center), Washington, DC