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Autor/inStockton, James J.
TitelAn Analysis of Evening Program Course Offerings and Services at North Arkansas Community/Technical College.
Quelle(1995), (66 Seiten)
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Spracheenglisch
Dokumenttypgedruckt; online; Monographie
SchlagwörterHochschulschrift; Praktikumsbericht; Ancillary School Services; Community Colleges; Enrollment Influences; Evening Programs; Food Service; Library Services; Needs Assessment; Participant Satisfaction; Program Improvement; Questionnaires; School Schedules; Student Attitudes; Student Characteristics; Student Surveys; Two Year College Students; Two Year Colleges
AbstractTo examine reasons for a 3-year decline in enrollment in evening courses at North Arkansas Community/Technical College, a project was undertaken to examine evening students' opinions of scheduling and evening program services at the college. A review of the literature on evening programs and methods to assess student opinions was conducted, and a questionnaire was developed and distributed to 120 students enrolled in 10 classes in spring 1995. The questionnaire solicited information on student demographics, preferences in class scheduling, and satisfaction with offerings and services. Results of the survey included the following: (1) 77% of respondents were very satisfied or satisfied with the days classes met, compared to 63% for class times, and 58% for the variety of courses offered; (2) with respect to the availability of services, 76% were very satisfied or satisfied with library services, 75% with instructor availability, 71% with computer labs, and 70% with the instructional support lab; (3) the availability of food services received the lowest rating at 37%; (4) with respect to the quality of services, the highest rating was given for library services at 76%, followed by instructor availability and computer labs at 72% each and instructional support at 70%; and (5) the lowest rated service in terms of quality was food services at 46%. The project concluded that there was need for improvement in the variety and times of classes scheduled for evening students and access to selected services. (Contains 33 references.) (The survey instrument is appended.) (KP)
Erfasst vonERIC (Education Resources Information Center), Washington, DC
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