Communications. Supervisory Management Module. Operational Management Programme. Second Edition.

Autor/inn/en	Hills, Jackie; Bar, Theresa Diskin
Institution	Hotel and Catering Training Co., London (England).
Titel	Communications. Supervisory Management Module. Operational Management Programme. Second Edition.
Quelle	(1991), (89 Seiten)Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; Monographie
ISBN	0-7033-0147-0
Schlagwörter	Leitfaden; Unterricht; Lernender; Autoinstructional Aids; Behavioral Objectives; Business Communication; Business Correspondence; Continuing Education; Dining Facilities; Employer Employee Relationship; Entrepreneurship; Foreign Countries; Hospitality Occupations; Hotels; Independent Study; Interpersonal Communication; Interviews; Labor Relations; Learning Activities; Learning Modules; Letters (Correspondence); Management Development; Managerial Occupations; Meetings; Postsecondary Education; Recreational Facilities; Reports; Speech Communication; Speeches; Supervision; United Kingdom (England) + Suchen Sie Ihr Suchwort? Lesson concept; Instruction; Unterrichtsentwurf; Unterrichtsprozess; Selbstinstruierendes Material; Unternehmenskommunikation; Weiterbildung; Mensa; Unternehmungsgeist; Ausland; Gastgewerbegehilfe; Selbststudium; Interpersonale Kommunikation; Interviewing; Interviewtechnik; Arbeitsbeziehung; Lernaktivität; Learning module; Lernmodul; Brief; Meeting; Tagung; Post-secondary education; Tertiäre Bildung; Freizeiteinrichtung; Abschlussbericht; Berichten
Abstract	This module on communications is intended to take the hospitality supervisor or manager through the basics of everyday communications, covering the theory as well as the practical aspects of routine business activities. The material is presented in a self-instructional format in six sections. At the beginning of each section is a statement of the objectives that will be achieved as a result of working through the material that follows. Users of the module are asked to relate information given in the text to their own experience and knowledge. Where appropriate, suggested solutions to these questions are given on the opposite or following page. The six sections cover the following: (1) the communications process; (2) methods of communication; (3) speech and body language; (4) interviewing, negotiation, and meetings; (5) written communication; and (6) reports. (YLB)
Anmerkungen	Hotel and Catering Training Company, International House, High Street, Ealing, London W5 5DB, England.
Erfasst von	ERIC (Education Resources Information Center), Washington, DC