Literaturnachweis - Detailanzeige
Autor/in | Aitken, Joan E. |
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Titel | Pharmacist-Patient Communication: A Structure of Intrapersonal Processes. |
Quelle | (1990), (17 Seiten)
PDF als Volltext |
Sprache | englisch |
Dokumenttyp | gedruckt; online; Monographie |
Schlagwörter | Communication Research; Counseling; Higher Education; Interpersonal Communication; Item Analysis; Medical Services; Patients; Pharmaceutical Education; Pharmacists; Q Methodology |
Abstract | A study examined the perceptions of pharmacy students regarding pharmacist-patient communication to determine whether the increased emphasis on the patient counseling role of pharmacists resulted in perceptual differences between students, pharmacists, and faculty. Data were gathered from 25 students, 2 pharmacy faculty, 8 communication studies students, one communication studies professor from a midwestern university, and 5 local registered pharmacists. Subjects responded to 51 questions, employing the Q-methodology, in which statements are sorted (each printed on individual cards) according to an 11-point agree-disagree continuum. Results revealed a similar structure of opinions about communication among pharmacy students, pharmacy faculty, and pharmacists. The composite findings indicated the following concerns about effective pharmacist-patient communication: (1) the degree to which the pharmacist should focus on the patients and their feelings; (2) the difficulty in counseling patients when there is much behind-the-counter work; (3) the expectations of the patients; and (4) the degree of empathy for patients and the type of communication. (One table of data is included; 59 references and 1 appendix containing a descending array of z-scores with item descriptions are attached.) (KEH) |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |