Literaturnachweis - Detailanzeige
| Autor/inn/en | Gattiker, Urs E.; und weitere |
|---|---|
| Institution | Lethbridge Univ. (Alberta). |
| Titel | Computers in the Workplace. |
| Quelle | (1986), (28 Seiten)
PDF als Volltext kostenfreie Datei |
| Sprache | englisch |
| Dokumenttyp | gedruckt; online; Monographie |
| Schlagwörter | Administrators; Careers; Computers; Employee Attitudes; Foreign Countries; Job Satisfaction; Quality of Life; Role Conflict; Self Concept; Success; Work Attitudes; Work Environment; Canada |
| Abstract | It is expected that by 1990 the majority of clerical and managerial workers in North America will use computers in their daily work. An integrative model was developed which views quality of work life as an ever changing dimension influenced by computerization and by perception of career success and non-work factors. To test this model, a study examining various aspects of computerization and their effects upon quality of work life in organizations was conducted. Employers from 10 large firms, 12 medium-sized companies, 3 educational institutions, and 3 government agencies in western Canada selected equal numbers (3-6) of successful managers and support personnel from a variety of departments. Selected employees (N=306) anonymously completed questionnaires designed to assess respondents' present positions in terms of success, and also their perception of the technology available to them. The results partially support the model in that workers who were accepting computerization positively were more likely to exhibit organizational commitment. In addition, computerization and perception of career success had an impact on the individual's role ambiguity and role conflict in the workplace. Disconfirming findings showed that the additivity theme prevalent in the stress literature was not supported when applied to the computerization process. Future research should investigate the causal relationships between the factors assessed here and such behavioral outcomes as absenteeism and turnover. (NB) |
| Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
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