Quality Assurance for Vendor/Processor Contracts.

Institution	Advanced Technology, Inc., Reston, VA.
Titel	Quality Assurance for Vendor/Processor Contracts.
Quelle	(1983), (70 Seiten) PDF als Volltext kostenfreie Datei Verfügbarkeit
Beigaben	Tabellen
Sprache	englisch
Dokumenttyp	gedruckt; online; Monographie
Schlagwörter	Leitfaden; Accountability; Computer Software; Contracts; Data Processing; Federal Aid; Federal Regulation; Government Role; Higher Education; Management Information Systems; Performance; Productivity; Program Effectiveness; Quality Control; Records (Forms); Reports; Specifications; Standards; Student Financial Aid; Systems Development + Suchen Sie Ihr Suchwort? Verantwortung; Vertrag; Datenverarbeitung; Bundeskompetenz; Hochschulbildung; Hochschulsystem; Hochschulwesen; Managementinformationssystem; Achievement; Leistung; Produktivität; Qualitätskontrolle; Formularsammlung; Abschlussbericht; Berichten; Standard; Finanzielle Beihilfe; Studienfinanzierung; Studienförderung; System development; Systementwicklung
Abstract	The way that the U.S. Department of Education's Office of Student Financial Assistance (OSFA) should conduct its quality assurance function of monitoring a processing contractor is described. For the following quality assurance procedures, information is provided on the goal of the procedure, activities to be measured, measures, and the role of quality assurance: production control, information receipt, data entry, data edit, computation, document production and mailing, corrections, fiscal control, software quality assurance, productivity control, telephone service, correspondence, reporting process, and corrective action process. Also included is a summary checklist of quality assurance procedures that monitors can use to assure they have completed all quality assurance tasks. Appended are: a summary of the division of responsibility between the contractor and OSFA for maintaining the quality of software; a monitor's checklist for reviewing the software developed by the processing contractor; an example of a signoff form to notify OSFA of proposed changes in the system or system software; an example of an OSFA internal reporting form that summarizes key processing measures and exceptions; and an example of OSFA internal reporting summary form (section 1) tailored to Pell Grant processing. (SW)
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2004/1/01