The Assertive Consumer: Credit and Warranties. Administrative Model.

Autor/inn/en	Clark, Barbara; Veraska, Wanda
Institution	National Consumers League, Washington, DC.
Titel	The Assertive Consumer: Credit and Warranties. Administrative Model.
Quelle	(1978), (44 Seiten)Verfügbarkeit
Beigaben	Tabellen
Dokumenttyp	gedruckt; Monographie
Schlagwörter	Leitfaden; Administrator Guides; Adult Education; Assertiveness; Banking; Consumer Education; Consumer Protection; Course Content; Course Descriptions; Credit (Finance); Federal Legislation; Financial Policy; Financial Services; Instructional Materials; Money Management; Program Development; Resource Materials; Seminars; Teacher Workshops + Suchen Sie Ihr Suchwort? Adult; Adults; Education; Adult basic education; Adult training; Erwachsenenbildung; Bankgeschäft; Konsumerziehung; Verbraucherschutz; Kursprogramm; Kursstrukturplan; Credit; Kredit; Bundesrecht; Fiscal policy; Finanzpolitik; Lehrmaterial; Lehrmittel; Unterrichtsmedien; Programmplanung; Quellenmaterial; Seminar
Abstract	This administrative model contains materials to be used in setting up a workshop designed to train members of action organizations (consumer, community, educational) in techniques such as role playing, modeling, and developing strong communications skills for assertively securing legal consumer rights in the areas of credits and warranties, and to prepare the participants to teach these skills to groups in their own organizations. The following topics are discussed: (1) the business system (includes discussion of office locations, supplies and equipment, fiscal management, and work schedule) and (2) running the program (includes discussion of becoming familiar with credit and warranties; exploring area credit reporting services, bank loans, and credit card companies; setting the curriculum and the target population; locating facilities; making contact with organizations which will provide participants; selecting participants; gathering materials; publicizing the program; running the classes; and evaluating the program). Approximately one-half of the guide consists of exhibits such as letters of invitation, course announcement, acceptance and rejection letters to organizations, press releases, report forms, checklists, and questionnaires for instructors. (TA)
Anmerkungen	National Consumers League, 1028 Connecticut Avenue, Suite 616, Washington, D.C. 20036 ($3.75; set of three, $10.00)
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2004/1/01