Activation through marketisation as a process of ignorancing.

Autor/inn/en	Roche, Zach; Griffin, Ray
Titel	Activation through marketisation as a process of ignorancing. Gefälligkeitsübersetzung: Aktivierung durch Vermarktlichung als Prozess des Ignorierens.
Quelle	In: Social policy & administration, 57 (2022) 5, S. 565-579 PDF als Volltext Link als defekt meldenVerfügbarkeit
Sprache	englisch
Dokumenttyp	online; gedruckt; Zeitschriftenaufsatz
ISSN	0037-7643; 0144-5596; 1467-9515
DOI	10.1111/spol.12871
Schlagwörter	Aktivierung; Arbeitsmarktpolitik; Irland; Privatisierung; Personalauswahl; Mitarbeiter; Outsourcing; Arbeitsverwaltung; Case Management; Arbeitsberatung; Aktivierung; Arbeitsverwaltung; Outsourcing; Personalauswahl; Privatisierung; Arbeitsmarktpolitik; Qualifikationsdefizit; Arbeitsberatung; Private Arbeitsvermittlung; Case Management; Mitarbeiter; Personal; Irland
Abstract	"This article explores the rationalities and mechanisms of outsourcing public employment service activation casework. We draw on textual and documentary data from minutes of meetings and inspection reports between the Irish Government and two market providers, over 7 years, to better understand how activation through marketisation unfolds in practice. We identify how the outsourcing contract unleashing a process of ignorancing (agnotology), where the Government wilfully and strategically seeks to overwrite existing forms of street-level bureaucratic knowledge and practice. Our analysis reveals how activation through marketisation unfolds, first as strategic ignorance, then as involuntary ignorance as Government officials and contractors become bound by the contract until finally, the contract generates naturalised ignorance-new caseworkers without the basic knowledge, education, and training to support unemployed people. In this way, we offer a deeper understanding of the administration of activation through marketisation policies." The study refers to the period 2016-2018. (Author's abstract, IAB-Doku, Published by arrangement with John Wiley & Sons)..
Erfasst von	Institut für Arbeitsmarkt- und Berufsforschung, Nürnberg
Update	2023/1