Emerging tensions in data work - staff and youth perspectives in youth-serving organizations.

Autor/inn/en	Fink, Alexander; Roholt, Ross Velure
Titel	Emerging tensions in data work - staff and youth perspectives in youth-serving organizations.
Quelle	In: Social service review, 96 (2022) 4, S. 617-654 PDF als Volltext Link als defekt meldenVerfügbarkeit
Beigaben	Anmerkungen; Literaturangaben; Tabellen
Sprache	englisch
Dokumenttyp	online; gedruckt; Zeitschriftenaufsatz
ISSN	0037-7961; 1537-5404
DOI	10.1086/722003
Schlagwörter	Teilnehmende Beobachtung; Arbeitsorganisation; Finanzierung; Jugendhilfe; Messung; Jugendverband; Mitarbeiter; Leistung; Daten; Teilnehmende Beobachtung; Messung; Finanzierung; Jugendhilfe; Arbeitsorganisation; Daten; Leistung; Jugendverband; Jugendlicher; Mitarbeiter
Abstract	Youth-serving organizations (YSOs) are under increasing pressure to develop performance measurement systems tracking youth participants and program outcomes. Although the challenges of developing performance measurement systems in human service organizations (HSOs) are well documented, scholarly understanding of challenges in the specific case of YSOs is limited. This study uses participant observations in YSOs, interviews with program staff, and focus groups with young people to delineate performance measurement practices. We then employ a framework developed by Carnochan and colleagues to describe performance measurement challenges in HSOs. Findings suggest Carnochan and colleagues' framework is useful for YSOs. However, because of differences in funding streams, concerns about harm to clients, and strong commitment to client involvement, YSOs face specific tensions in organizational data work not addressed by this framework. Organizations need a rubric focused more on ethical and power conflicts; our article demonstrates the need for further research into data work in YSOs.
Erfasst von	Deutsches Zentralinstitut für soziale Fragen, Berlin
Update	2023/1