Key Factors in Learners' Satisfaction with the E-Learning System at the University of Dar es Salaam, Tanzania

Autor/inn/en	Mtebe, Joel S.; Raphael, Christina
Titel	Key Factors in Learners' Satisfaction with the E-Learning System at the University of Dar es Salaam, Tanzania
Quelle	In: Australasian Journal of Educational Technology, 34 (2018) 4, S.107-122 (16 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1449-5554
Schlagwörter	Foreign Countries; College Students; Student Satisfaction; Electronic Learning; Integrated Learning Systems; Educational Quality; Teacher Effectiveness; Predictor Variables; Tanzania + Suchen Sie Ihr Suchwort? Ausland; Collegestudent; Quality of education; Bildungsqualität; Effectiveness of teaching; Instructional effectiveness; Lehrerleistung; Unterrichtserfolg; Prädiktor; Tansania
Abstract	This study aimed to identify key factors that have an influence on learners' satisfaction with the e-learning system at the University of Dar es Salaam, Tanzania, using a modified, updated DeLone and McLean (D&M) (2003) model. The research model was tested against regression analysis using a sample of 153 enrolled students. The study found that system quality, instructor quality, and service quality had a significant positive effect on learners' satisfaction, with service quality being the strongest predictor. However, course quality was found to have no significant effect on learners' satisfaction with the e-learning system. The findings from this study will help institutions that are planning or implementing e-learning systems to enhance learners' satisfaction and, consequently, increase systems success. The implications of these findings are discussed. (As Provided).
Anmerkungen	Australasian Society for Computers in Learning in Tertiary Education. Ascilite Secretariat, P.O. Box 44, Figtree, NSW, Australia. Tel: +61-8-9367-1133; e-mail: info@ascilite.org.au; Web site: https://ajet.org.au/index.php/AJET
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01