Public Library Use in Pennsylvania: Identifying Uses, Benefits, and Impacts. Final Report.

Autor/inn/en	McClure, Charles R.; Bertot, John Carlo
Institution	Pennsylvania State Dept. of Education, Harrisburg.
Titel	Public Library Use in Pennsylvania: Identifying Uses, Benefits, and Impacts. Final Report.
Quelle	(1998), (116 Seiten) PDF als Volltext kostenfreie Datei Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Monographie
Schlagwörter	Information Services; Library Role; Library Services; Library Statistics; Library Surveys; Public Libraries; Use Studies; User Satisfaction (Information); Users (Information); Pennsylvania + Suchen Sie Ihr Suchwort? Informationstätigkeit; Bibliotheksarbeit; Public library; Stadtbücherei; Öffentliche Bibliothek; Benutzerschulung; Benutzerfreundlichkeit; Benutzerprofil; Nutzer
Abstract	The purpose of this study is to identify users of Pennsylvania public libraries and determine their reasons for using the library. In addition, the study provides information describing the impacts and benefits to those users as a result of their contact with the public library. The objectives were to: (1) describe users in terms of their education, age, sex, and household income; (2) determine the reasons for the use of the public library; (3) understand how use of the public library is valuable or beneficial to these users; and (4) describe the role of Pennsylvania public libraries in supporting economic development at both the local and statewide level. A statewide survey of public library users, site visits to 10 libraries throughout the state, and logs of critical incidents of significant impacts provided data. The study found that there are numerous and important impacts and benefits that result from use of Pennsylvania public libraries. Appendices include: Focus Group interviews "Research Method"; "Focus Group Questions"; a participant questionnaire for library personnel and users; "Critical Impact Log Method"; a public services impact log; "Content Analysis Categories Reference Desk Critical Incident Log"; "Pennsylvania Public Library User Survey"; and survey instructions. (AEF)
Erfasst von	ERIC (Education Resources Information Center), Washington, DC