Communication Skills Workshop for Tutors: The Manual. REDEAL Technical Report #7. Research Report Series.

Autor/in	Williams, Victoria
Institution	Athabasca Univ., Edmonton (Alberta).
Titel	Communication Skills Workshop for Tutors: The Manual. REDEAL Technical Report #7. Research Report Series.
Quelle	(1980), (145 Seiten)Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; Monographie
Schlagwörter	Leitfaden; Communication Skills; Distance Education; Higher Education; Interpersonal Communication; Interpersonal Relationship; Models; Problem Solving; Speech Communication; Training Methods; Tutor Training; Tutorial Programs; Tutors; Workshops + Suchen Sie Ihr Suchwort? Kommunikationsstil; Distance study; Distance learning; Fernunterricht; Hochschulbildung; Hochschulsystem; Hochschulwesen; Interpersonale Kommunikation; Interpersonal relation; Interpersonal relations; Interpersonelle Beziehung; Zwischenmenschliche Beziehung; Analogiemodell; Problemlösen; Didaktik; Trainingsmaßnahme; Tutorial programmes; Förderprogramm; Lernprogramm; Tutorensystem; Förderlehrer; Lehrender; Tutor; Lernwerkstatt; Schulung
Abstract	Adults learning at a distance at Athabasca University (Alberta, Canada) make use of telephone tutors. Concerned over the lack of time and/or effort spent in training tutors, and recognizing that tutors had emerged as an important component of distance delivery at the university, a joint effort went into the development of a training manual that would provide tutors with all the possible tools they would require to do an effective job. The manual provides the trainee with (1) an introduction that explains the interpersonal communication skills learning/problem-solving model, (2) an outline of an overview of the workshop for the trainees, (3) a trainer's guide for the actual running of the workshop, (5) handouts for the trainees, and (6) pre- and postevaluation instruments. The workshop develops as a series of skills in a spiral direction. As each skill is learned, it is practiced in isolation, then in combination with other skills, and, finally, applied to an actual situation. The seven tutoring skills taught involve two domains of skills: communicating an understanding of the student's perspective and communicating the tutor's perspective. Each skill is presented with a statement of the goal for using it, a definition of it, examples, and a statement of its context in the problem-solving model. (HOD)
Erfasst von	ERIC (Education Resources Information Center), Washington, DC