Evaluation of America's Career Kit.

Institution	Office of Inspector General (DOL), Washington, DC.
Titel	Evaluation of America's Career Kit.
Quelle	(2001), (42 Seiten) PDF als Volltext kostenfreie Datei Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Monographie
Schlagwörter	Career Development; Career Education; Career Guidance; Career Information Systems; Civil Rights; Compliance (Legal); Employment Services; Equal Opportunities (Jobs); Evaluation Criteria; Federal Regulation; Internet; Job Banks; Job Search Methods; Limited English Speaking; Measurement Techniques; Occupational Information; Online Systems; Performance Factors; Program Development; Program Effectiveness; Program Evaluation; Public Agencies; Resource Materials; User Needs (Information); User Satisfaction (Information); Veterans; Veterans Education + Suchen Sie Ihr Suchwort? Berufsentwicklung; Arbeitslehre; Berufsorientierung; Berufsbildungsinformationssystem; Bürgerrechte; Grundrechte; Zivilrecht; Employment service; Arbeitsvermittlung; Equal opportunity; Equal opportunities; Job; Jobs; Chancengleichheit; Beruf; Bundeskompetenz; Arbeitsplatzsuchtheorie; Messtechnik; Berufsinformation; Online; Leistungsindikator; Programmplanung; Programme evaluation; Programmevaluation; Öffentliche Einrichtung; Quellenmaterial; Benutzerbedürfnis; Benutzerfreundlichkeit; Kriegsteilnehmer; Veteran
Abstract	The Employment and Training Administration's (ETA's) development and implementation of America's Career Kit (ACK), which is an online career development resource for individuals needing job search assistance, career guidance, salary data, and training and educational resources, was evaluated. The evaluation was designed to determine whether ACK has developed adequate performance measures to gauge the program's overall success and addressed the compliance requirements of the Department of Labor's (DOL's) equal employment opportunity agencies. Several concerns related to development, implementation, and monitoring of ACK were identified. All the identified issues were related to the America's Job Bank (AJB) component of ACK. The evaluation established that AJB's overall effectiveness is difficult to assess and that ETA has not fully addressed the compliance concerns of DOL agencies responsible for equal employment regulations. The following were among the nine recommendations for improving ACK: (1) conduct an online survey of AJB's users to identify factors contributing to use of the site; (2) gather customer satisfaction data regarding ACK/AJB customer service; (3) take a proactive approach to meeting DOL regulatory requirements regarding data collection and impact analysis; (4) provide access to AJB for limited English-proficient job seekers; and (5) incorporate the subcategory of Campaign Veterans into AJB's self-identification section. (ETA's complete response is appended.) (MN)
Anmerkungen	For full text: http://www.oig.dol.gov/public/reports/oace/fy2001/2e033900002.PDF .
Erfasst von	ERIC (Education Resources Information Center), Washington, DC