Developing a Forensic Approach to Process Improvement: The Relationship between Curriculum and Impact in Frontline Operator Education

Autor/inn/en	Croom, Simon; Betts, Alan
Titel	Developing a Forensic Approach to Process Improvement: The Relationship between Curriculum and Impact in Frontline Operator Education
Quelle	In: Journal of Education for Business, 86 (2011) 6, S.311-316 (6 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0883-2323
DOI	10.1080/08832323.2010.520758
Schlagwörter	Online Courses; Computer Assisted Instruction; Electronic Learning; Comparative Analysis; Curriculum Design; Experiential Learning; On the Job Training; Inplant Programs; Tutorial Programs; Computer Mediated Communication; Flow Charts; Visual Aids; Persuasive Discourse + Suchen Sie Ihr Suchwort? Online course; Online-Kurs; Computer based training; Computerunterstützter Unterricht; Lehrplangestaltung; Experiental learning; Erfahrungsorientiertes Lernen; Training-on-the-Job; Betriebliche Weiterbildung; Tutorial programmes; Förderprogramm; Lernprogramm; Tutorensystem; Computerkonferenz; Anschauungsmaterial; Persuasion; Persuasive Kommunikation
Abstract	The authors present a comparative study of 2 in-company educational programs aimed at developing frontline operator capabilities in forensic methods. They discuss the relationship between the application of various forensic tools and conceptual techniques, the process (i.e., curriculum) for developing employee knowledge and capability, and the impact on process improvement. The authors conclude that the use of e-learning via online learning management support and associated media has a positive impact on learner retention and application of concepts and techniques. (Contains 4 tables and 1 note.) (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10