E-Learning Quality Assurance: A Process-Oriented Lifecycle Model

Autor/in	Abdous, M'hammed
Titel	E-Learning Quality Assurance: A Process-Oriented Lifecycle Model
Quelle	In: Quality Assurance in Education: An International Perspective, 17 (2009) 3, S.281-295 (15 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0968-4883
DOI	10.1108/09684880910970678
Schlagwörter	Instructional Design; Quality Control; Information Systems; Electronic Learning; Models; Educational Quality; Check Lists; Guidelines; Information Technology; Educational Technology + Suchen Sie Ihr Suchwort? Lesson concept; Lessonplan; Unterrichtsentwurf; Qualitätskontrolle; Analogiemodell; Quality of education; Bildungsqualität; Checkliste; Richtlinien; Informationstechnologie; Unterrichtsmedien
Abstract	Purpose: The purpose of this paper is to propose a process-oriented lifecycle model for ensuring quality in e-learning development and delivery. As a dynamic and iterative process, quality assurance (QA) is intertwined with the e-learning development process. Design/methodology/approach: After reviewing the existing literature, particularly focusing on QA frameworks, procedures, and methodology, a process-oriented model structured around three sequential non-linear phases is presented: before: planning and analysis; during: design, prototype and production; and after: post-production and delivery. This model is supported by an advanced information system used to organize, track, collect, and generate reports regarding QA changes and needed updates. Findings: Following a process-oriented lifecycle approach, the paper emphasises that QA requires a supportive environment that explicitly recognizes quality as a work value and as an enabler for reaching organizational goals. Practical implications: The paper proposes a practical QA model which follows e-learning development phases. For each development phase, practical steps, including sample checklists, are recommended. Originality/value: The proposed model has the potential to transform QA from a static, after-the-fact state to a more iterative and dynamic state, thus promoting a culture of ongoing self-improvement, rather than of circumstantial compliance, within the e-learning community. (Contains 4 figures and 2 notes.) (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10