Superqual: A Tool to Explore the Initial Expectations of PhD Students and Supervisors

Autor/in	Hair, Mario
Titel	Superqual: A Tool to Explore the Initial Expectations of PhD Students and Supervisors
Quelle	In: Active Learning in Higher Education: The Journal of the Institute for Learning and Teaching, 7 (2006) 1, S.9-23 (15 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1469-7874
DOI	10.1177/1469787406061140
Schlagwörter	Case Studies; Graduate Students; Administrators; Expectation; Administrator Attitudes; Student Attitudes; Evaluation Methods; Doctoral Programs; Supervisors; Test Construction; Measurement Techniques + Suchen Sie Ihr Suchwort? Case study; Fallstudie; Case Study; Graduate Study; Student; Students; Aufbaustudium; Graduiertenstudium; Hauptstudium; Studentin; Expectancy; Erwartung; Schülerverhalten; Doktorandenprogramm; Testaufbau; Messtechnik
Abstract	In recent years there has been growing concern to improve standards in postgraduate research. Much of this has focused on generic research skills training. However, there are other, equally important, supervisory aspects such as welfare, mentoring and support arrangements. This article focuses on the initial expectations, of both students and supervisors, of their roles and duties at the start of the supervisory process. Using concepts from the service quality literature, an instrument "Superqual" is developed aimed at exposing any gaps in expectations that, if not resolved, could generate problems during the life of a doctorate. The use of Superqual in a number of case studies is reported. The results are mostly positive, and suggestions are made for its improvement and adoption. (Author).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10