Artificial Intelligence in Business Communication: The Changing Landscape of Research and Teaching

Autor/inn/en	Getchell, Kristen M.; Carradini, Stephen; Cardon, Peter W.; Fleischmann, Carolin; Ma, Haibing; Aritz, Jolanta; Stapp, James
Titel	Artificial Intelligence in Business Communication: The Changing Landscape of Research and Teaching
Quelle	In: Business and Professional Communication Quarterly, 85 (2022) 1, S.7-33 (27 Seiten) PDF als Volltext Verfügbarkeit
Zusatzinformation	ORCID (Getchell, Kristen M.) ORCID (Carradini, Stephen) ORCID (Cardon, Peter W.)
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	2329-4922
DOI	10.1177/23294906221074311
Schlagwörter	Artificial Intelligence; Business Communication; Ethics; Lexicography; Grammar; Cooperation; Design; Trust (Psychology); Bias; Technology Uses in Education; Evaluation; Computer Mediated Communication; Risk; Privacy; Information Security; Instructional Design; Teaching Methods + Suchen Sie Ihr Suchwort? Künstliche Intelligenz; Unternehmenskommunikation; Ethik; Grammatik; Co-operation; Kooperation; Technology enhanced learning; Technology aided learning; Technologieunterstütztes Lernen; Evaluierung; Computerkonferenz; Risiko; Privatsphäre; Lesson concept; Lessonplan; Unterrichtsentwurf; Teaching method; Lehrmethode; Unterrichtsmethode
Abstract	The rapid, widespread implementation of artificial intelligence technologies in workplaces has implications for business communication. In this article, the authors describe current capabilities, challenges, and concepts related to the adoption and use of artificial intelligence (AI) technologies in business communication. Understanding the abilities and inabilities of AI technologies is critical to using these technologies ethically. The authors offer a proposed research agenda for researchers in business communication concerning topics of implementation, lexicography and grammar, collaboration, design, trust, bias, managerial concerns, tool assessment, and demographics. The authors conclude with some ideas regarding how to teach about AI in the business communication classroom. [Paper presented at the Annual Meeting of the Association of Business Communication (84th, Detroit, MI, 2019).] (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01