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Autor/inn/enCoetzee, Philna; du Plessis, Annelize
TitelFace-to-Face Soft Skills for Entry-Level Internal Auditors: A Practice Perspective
QuelleIn: Industry and Higher Education, 35 (2021) 2, S.125-136 (12 Seiten)Infoseite zur Zeitschrift
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ZusatzinformationORCID (Coetzee, Philna)
Spracheenglisch
Dokumenttypgedruckt; online; Zeitschriftenaufsatz
ISSN0950-4222
DOI10.1177/0950422220932728
SchlagwörterAccounting; Audits (Verification); Evaluators; Entry Workers; Soft Skills; Interpersonal Competence; Foreign Countries; Success; Organizational Theories; South Africa
AbstractPractising internal auditors, including entry-level internal auditors, need face-to-face soft skills to effectively manage the increased complexity of their profession. Although many studies have highlighted the need for soft skills, none has identified the various categories of face-to-face soft skills required by entry-level internal auditors when interacting with stakeholders. The aim of this article is to determine the views of practising internal auditors on the face-to-face soft skills required by entry-level internal auditors. A convergent parallel mixed-methods design was used for the study. Two data collection methods were employed to address the research objective. First, a document analysis was conducted to compile a preliminary list of face-to-face soft skills categories. In this regard inductive thematic analysis was adopted. Second, a web-based survey, conducted among selected practising internal auditors in South Africa, confirmed the preliminary list of 21 face-to-face soft skills. Cronbach's alpha statistics were calculated and interpreted for responses to all Likert-scale questions. The findings indicate that both practitioners and the Institute of Internal Auditors should augment the existing list of imprecise soft skills to include the identified 21 face-to-face soft skills. If this is done, entry-level internal auditors' face-to-face soft skills will be enhanced. (As Provided).
AnmerkungenSAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: http://sagepub.com
Erfasst vonERIC (Education Resources Information Center), Washington, DC
Update2024/1/01
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