Checking ID-Cards for the Sale of Restricted Goods: Age Decisions Bias Face Decisions

Autor/inn/en	Robertson, David J.; Burton, A. Mike
Titel	Checking ID-Cards for the Sale of Restricted Goods: Age Decisions Bias Face Decisions
Quelle	In: Applied Cognitive Psychology, 35 (2021) 1, S.71-81 (11 Seiten) PDF als Volltext Verfügbarkeit
Zusatzinformation	ORCID (Robertson, David J.)
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0888-4080
DOI	10.1002/acp.3739
Schlagwörter	Identification; Purchasing; Decision Making; Observation; Error Patterns; Physical Characteristics; Age; Bias; Deception; Sales Occupations; Familiarity + Suchen Sie Ihr Suchwort? Identifikation; Identifizierung; Beschaffungswesen; Kauf; Decision-making; Entscheidungsfindung; Beobachtung; Fehlertyp; Körperliche Erscheinung; Alter; Lebensalter; Täuschung
Abstract	Matching unfamiliar faces is highly error-prone, and most studies highlight the implications for real-world ID-checking. Here we study a particular instance of ID-checking: proof of age for buying restricted goods such as alcohol. In this case, checkers must establish that an identity document is carried by its legitimate owner (i.e., that the ID photo matches the face of the bearer) and that the ID proves the bearer to be old enough to make the purchase. Across three experiments, using two common forms of photo-ID (i.e., driving licenses, PASS+ cards) we show that observers produce very high error rates when age requirements are met, but faces mismatch. This bias away from detecting a face mismatch remained evident in experienced cashiers--though to a somewhat attenuated level. We discuss interactions between face matching and other tasks, and the practical consequences of a bias which favours those using photo-ID with fraudulent intent. (As Provided).
Anmerkungen	Wiley. Available from: John Wiley & Sons, Inc. 111 River Street, Hoboken, NJ 07030. Tel: 800-835-6770; e-mail: cs-journals@wiley.com; Web site: https://www.wiley.com/en-us
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2022/1/01