Person Reference and Recognition in Shift Handovers: An Analysis of Interactions between Japanese and International Care Workers

Autor/inn/en	Mori, Junko; Shima, Chiharu
Titel	Person Reference and Recognition in Shift Handovers: An Analysis of Interactions between Japanese and International Care Workers
Quelle	In: Multilingua: Journal of Cross-Cultural and Interlanguage Communication, 40 (2021) 1, S.33-65 (33 Seiten) PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0167-8507
DOI	10.1515/multi-2019-0091
Schlagwörter	Intercultural Communication; Geriatrics; Health Services; Discourse Analysis; Japanese; Second Language Learning; Socialization; Work Environment; Semiotics; Foreign Workers; Asians; Records (Forms); Competence; Multilingualism; Language Usage; Language Proficiency; Error Correction; Foreign Countries + Suchen Sie Ihr Suchwort? Interkulturelle Kommunikation; Alterswissenschaft; Geriatrie; Health service; Gesundheitsdienst; Gesundheitswesen; Diskursanalyse; Japaner; Japanisch; Zweitsprachenerwerb; Socialisation; Sozialisation; Arbeitsmilieu; Semiotik; Asian; Asiat; Asiatin; Asiaten; Asiate; Formularsammlung; Kompetenz; Mehrsprachigkeit; Multilingualismus; Sprachgebrauch; Language skill; Language skills; Sprachkompetenz; Korrektur; Ausland
Abstract	The current study examines how Japanese and international care workers at a geriatric healthcare facility in Japan manage one of the most fundamental elements of handover interactions -- person reference and recognition to identify a particular care receiver and discuss their specific conditions and needs. By using Conversation analysis (CA) as a central mode of inquiry, this study examines how the participants approach the establishment of referential common ground while simultaneously attending to the progressivity of ongoing activity, and how written records on care receivers are incorporated into the process. The juxtaposition of three international care workers' performances effectively illustrates how the international care workers' performative competence is co-constructed with their Japanese colleagues in this interactive process and how the participants exhibit different kinds of orientations towards the activity arranged for the dual purpose of actual handover and for the international care workers' language learning and socialization. As a contribution to a growing body of CA studies of second language talk at work, this study considers possible tensions between engaging in a language-learning activity regarding specific linguistic elements during a particular professional activity and learning to become a competent actor in the particular activity. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01