Examining User Experience of eLearning Systems Implemented in Two Universities in Tanzania

Autor/in	Mtebe, Joel S.
Titel	Examining User Experience of eLearning Systems Implemented in Two Universities in Tanzania
Quelle	In: Interactive Technology and Smart Education, 17 (2019) 1, S.39-55 (17 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1741-5659
Schlagwörter	Foreign Countries; Electronic Learning; Heuristics; Usability; Universities; College Students; Tanzania + Suchen Sie Ihr Suchwort? Ausland; Heuristik; University; Universität; Collegestudent; Tansania
Abstract	Purpose: This study aims to investigate the factors that influence user experience (UX) of eLearning systems implemented in two institutions in Tanzania. Design/methodology/approach: The study adopted questionnaire consisting of Nielsen's heuristics and didactic metrics as pragmatic metrics and hedonic metrics followed by focus group discussions with students. Findings: The study found that the eLearning system of University of Dar es Salaam had 43 UX problems related to Nielsen's heuristics and 54 UX problems related to didactic heuristics. The eLearning system of the Open University of Tanzania had 50 UX problems related to Nielsen's heuristics and 59 UX problems related to didactic heuristics. Moreover, the two systems provided positive UX hedonic quality on identification and evocation dimensions while stimulation was perceived to be neutral. Research limitations/implications: The study has used learners as evaluators rather than expert evaluators. Learners are not particularly experienced in the learning domain, and therefore, it is difficult for them to identify many didactic violations of the eLearning systems. Originality/value: The study contributes toward finding the underlying factors for non-use or underuse of the installed eLearning systems in various universities in sub-Saharan Africa. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01