Transformative Learning and Lean Six Sigma Programs: Adopting an All-Collar Approach

Autor/inn/en	Gordon, Kimberley; Ross, Kendall
Titel	Transformative Learning and Lean Six Sigma Programs: Adopting an All-Collar Approach
Quelle	In: International Journal of Adult Vocational Education and Technology, 10 (2019) 3, S.20-38, Artikel 2 (19 Seiten) PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1947-8607
DOI	10.4018/IJAVET.2019070102
Schlagwörter	Transformative Learning; Statistical Analysis; Quality Control; Measurement Techniques; Blue Collar Occupations; White Collar Occupations; Problem Based Learning; Problem Solving; Andragogy; Experiential Learning; Manufacturing Industry; Health Occupations; Conservation (Environment); Outcomes of Education + Suchen Sie Ihr Suchwort? Pädagogische Transformation; Statistische Analyse; Qualitätskontrolle; Messtechnik; Angestelltenberuf; Problem-based learning; Problemorientiertes Lernen; Problemlösen; Andragogics; Andragogik; Experiental learning; Erfahrungsorientiertes Lernen; Fertigungswirtschaft; Produzierendes Gewerbe; Gesundheitsberuf; Conservation; Environment; Konservierung; Bewahung; Umwelt; Lernleistung; Schulerfolg
Abstract	In the competitive world of recruiting, the better an applicant can apply what has already been learned to a new environment, the greater the career opportunity. This study captured the transformative learning experience of students, guided by their instructors and industry partners, related to learning and executing Lean Six Sigma principles in a variety of environments. Lean Six Sigma principles which seek to reduce inefficiencies and thus improve the customer experience have long since been associated with manufacturing. Expanding the application of Lean Six Sigma from blue-collar settings to include white-collar and green-collar work provides students additional problem-solving approaches to process challenges in all-collar environments. Additionally, the experience aided students in viewing customers from both internal and external lenses, linked customer loyalty to organization success, and demonstrated the value such skills were to both personal career growth. Suggestions for faculty and recommendations for future studies are included. (As Provided).
Anmerkungen	IGI Global. 701 East Chocolate Avenue, Hershey, PA 17033. Tel: 866-342-6657; Tel: 717-533-8845; Fax: 717-533-8661; Fax: 717-533-7115; e-mail: journals@igi-global.com; Web site: https://www.igi-global.com/journals/
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01