Patient Information Aid: An Innovative Educational Program to Improve Outcomes of Online Consumer Health Information

Autor/inn/en	Dai, Jiamin; Granikov, Vera; El Sherif, Reem; Grguric, Ekatarina; Turcotte, Emmanuelle; Pluye, Pierre
Titel	Patient Information Aid: An Innovative Educational Program to Improve Outcomes of Online Consumer Health Information
Quelle	In: Education for Information, 35 (2019) 1, S.41-49 (9 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0167-8329
DOI	10.3233/EFI-180215
Schlagwörter	Patients; Information Literacy; Information Sources; Information Seeking; Program Descriptions; Web Sites; Focus Groups; Vignettes; Program Design; Teaching Methods; Patient Education; Internet; Usability; Heuristics; Computer Literacy; Health; Graduate Students; College Faculty; Doctoral Programs; Foreign Countries; Canada + Suchen Sie Ihr Suchwort? Patient; Informationskompetenz; Information source; Informationsquelle; Informationserschließung; Web-Design; Programme design; Programmaufbau; Programmplanung; Teaching method; Lehrmethode; Unterrichtsmethode; Heuristik; Computerkenntnisse; Gesundheit; Graduate Study; Student; Students; Aufbaustudium; Graduiertenstudium; Hauptstudium; Studentin; Fakultät; Doktorandenprogramm; Ausland; Kanada
Abstract	With an increasing volume of health information online, it becomes critical for consumers to improve their search and evaluation skills to retrieve reliable information. The Patient Information Aid (PIA) program is aimed to facilitate information seeking, potentially leading to positive outcomes of online consumer health information and the reduction of negative outcomes. This program consists of an educational website based on findings from a systematic literature review and a qualitative research. By teaching information evaluation skills at-the-point-of-search, the general objective of the PIA website is to improve users' e-health information literacy. Adopting user-centered design methods, we ran two focus groups with users having various literacy levels. We applied usability heuristics and information architecture strategies to design the PIA website, and developed "personas" and task scenarios to inform the wireframing. In this paper, we share our experience and insights on designing an educational information literacy program, which can be useful for information professionals working in all areas. (As Provided).
Anmerkungen	IOS Press. Nieuwe Hemweg 6B, Amsterdam, 1013 BG, The Netherlands. Tel: +31-20-688-3355; Fax: +31-20-687-0039; e-mail: info@iospress.nl; Web site: http://www.iospress.nl
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01