A Snapshot of the Student Experience: Exploring Student Satisfaction through the Use of Photographic Elicitation

Autor/inn/en	Bates, Elizabeth A.; Kaye, Linda K.; McCann, Joseph J.
Titel	A Snapshot of the Student Experience: Exploring Student Satisfaction through the Use of Photographic Elicitation
Quelle	In: Journal of Further and Higher Education, 43 (2019) 3, S.291-304 (14 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0309-877X
DOI	10.1080/0309877X.2017.1359507
Schlagwörter	Student Satisfaction; Photography; Student Experience; Undergraduate Students; Educational Environment; Family Work Relationship; College Environment; Foreign Countries; Interpersonal Relationship; Student Employment; Technology Uses in Education; United Kingdom (England) + Suchen Sie Ihr Suchwort? Fotografie; Studienerfahrung; Lernumgebung; Pädagogische Umwelt; Schulumwelt; Hochschulumwelt; Ausland; Interpersonal relation; Interpersonal relations; Interpersonelle Beziehung; Zwischenmenschliche Beziehung; Studentenarbeit; Technology enhanced learning; Technology aided learning; Technologieunterstütztes Lernen
Abstract	Student satisfaction is both an important and yet controversial issue within the higher education sector, which is typically measured through policy-driven metrics such as the National Student Survey. However, less is understood about the qualities of a satisfying student experience 'as lived' from the perspective of the student, thus questioning the adequacy of such measures. In response to this, the current study used student-driven photographic elicitation as a means of more adequately capturing the holistic student experience. This entailed nine final-year undergraduate psychology students who each gathered a series of photos, which formed the basis for discussion in an interview. Thematic analysis of the narratives of the interview discussions revealed several main themes surrounding their experiences. These were: 'Learning Environment', 'Work-Life Balance' and 'Wider University Community'. Findings are discussed with reference to the implications of student satisfaction, and national metrics used for measuring it, for institutional policies of recruitment and retention. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01