Eighteen Blind Library Users' Experiences with Library Websites and Search Tools in U.S. Academic Libraries: A Qualitative Study

Autor/in	Mulliken, Adina
Titel	Eighteen Blind Library Users' Experiences with Library Websites and Search Tools in U.S. Academic Libraries: A Qualitative Study
Quelle	In: College & Research Libraries, 80 (2019) 2, S.152-168 (17 Seiten) PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0010-0870
Schlagwörter	Blindness; Users (Information); Library Services; Web Sites; Search Strategies; Academic Libraries; Navigation (Information Systems); User Needs (Information); Access to Education; Disabilities; Usability; Information Seeking; Braille + Suchen Sie Ihr Suchwort? Blindheit; Benutzerprofil; Nutzer; Bibliotheksarbeit; Web-Design; Suchstrategie; College; Colleges; University; Universities; Libary; Libraries; Hochschule; Fachhochschule; Universität; Bibliothek; Hochschulbibliothek; Benutzerbedürfnis; Education; Access; Bildung; Zugang; Bildungszugang; Handicap; Behinderung; Informationserschließung
Abstract	Telephone interviews were conducted with 18 blind academic library users around the United States about their experiences using their library and its website. The study uses the perspective that blind users' insights are fundamental. A common theme was that navigating a webpage is time consuming on the first visit. Issues identified include the need for "databases" to be defined on the homepage, accessibly coded search boxes, logical heading structure, and several problems to be resolved on result pages. Variations in needs depending on users' screen-reader expertise were also raised. Suggestions for libraries to address these issues are offered. (As Provided).
Anmerkungen	Association of College and Research Libraries. 50 East Huron Street, Chicago, IL 60611. e-mail: acrl@ala.org; Web site: http://crl.acrl.org
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01