Mobile Augmented Communication for Remote Collaboration in a Physical Work Context

Autor/inn/en	Pejoska-Laajola, Jana; Reponen, Sanna; Virnes, Marjo; Leinonen, Teemu
Titel	Mobile Augmented Communication for Remote Collaboration in a Physical Work Context
Quelle	In: Australasian Journal of Educational Technology, 33 (2017) 6, S.11-26 (16 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1449-5554
Schlagwörter	Telecommunications; Informal Education; Handheld Devices; Educational Technology; Technology Uses in Education; Interpersonal Communication; Cooperation; Construction Industry; Maintenance; Facilities Management; Video Technology; Interviews; Observation; Workplace Learning; Computer Oriented Programs; Foreign Countries; Finland + Suchen Sie Ihr Suchwort? Telekommunikationstechnik; Informelle Bildung; Nichtformale Bildung; Unterrichtsmedien; Technology enhanced learning; Technology aided learning; Technologieunterstütztes Lernen; Interpersonale Kommunikation; Co-operation; Kooperation; Baugewerbe; Facility Management; Interviewing; Interviewtechnik; Beobachtung; Computerprogramm; Ausland; Finnland
Abstract	Informal learning in a physical work context requires communication and collaboration that build on a common ground and an active awareness of a situation. We explored whether mobile video conversations augmented with on-screen drawing features were beneficial for improving communication and remote collaboration practices in the construction and facility maintenance services sectors. We used field studies in actual work contexts to map how participants solve physical tasks with remote help powered by augmented video calls, and examined how the drawing feature was used in these contexts. The research data were collected from interviews and job shadowing. The results suggest that augmented video calls enhance remote collaboration by allowing workers to "point" at task objects and locations, thus potentially improving informal workplace learning. (As Provided).
Anmerkungen	Australasian Society for Computers in Learning in Tertiary Education. Ascilite Secretariat, P.O. Box 44, Figtree, NSW, Australia. Tel: +61-8-9367-1133; e-mail: info@ascilite.org.au; Web site: https://ajet.org.au/index.php/AJET
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01