Literaturnachweis - Detailanzeige
| Autor/in | Adwere-Boamah, Joseph |
|---|---|
| Titel | The Structure of Student Satisfaction with College Services: A Latent Class Model |
| Quelle | In: Journal of Case Studies in Education, 1 (2011), (6 Seiten)
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| Sprache | englisch |
| Dokumenttyp | gedruckt; online; Zeitschriftenaufsatz |
| ISSN | 1949-6427 |
| Schlagwörter | Student Attitudes; Participant Satisfaction; Community Colleges; College Students; Self Disclosure (Individuals); Counseling Services; Student Financial Aid; Health Services; Student Government; Academic Support Services; Models; College Programs; Factor Analysis; Student Surveys; California |
| Abstract | Latent Class Analysis (LCA) was used to identify distinct groups of Community college students based on their self-ratings of satisfaction with student service programs. The programs were counseling, financial aid, health center, student programs and student government. The best fitting model to describe the data was a two Discrete-Factor model among 2 through 5 class solutions that were examined. The model provided insight into the structure of students' feelings about their college services. The following four classes of D-Factor #1 were observed: Class 1, students who were very satisfied with all the programs (19%). Class 2, a relatively satisfied group of students (16%). Class 3, a large majority (57%) of students who felt ambiguous about the programs and class 4, a small group of very dissatisfied students (8%). The first class of D-Factor #2 students was satisfied with counseling and financial aid services but was ambiguous about health services. The second-class students (D-Factor #2) on the other hand, were dissatisfied with financial aid services. Their feelings about student government, student programs and health services were ambiguous. The two D-Factor model provided a clear differentiation of the students in terms of their satisfaction, or dissatisfaction with the student services provided by the college. (As Provided). |
| Anmerkungen | Publisher Info: Academic and Business Research Institute. 147 Medjool Trail, Ponte Vedra, FL 32081. Tel: 904-435-4330; e-mail: editorial.staff@aabri.com; Web site: http://www.aabri.com |
| Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
| Update | 2020/1/01 |
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