Residential Care Aides' Experiences of Workplace Incivility in Long-Term Care.

Autor/inn/en	Cooke, Heather A.; Baumbusch, Jennifer
Titel	Residential Care Aides' Experiences of Workplace Incivility in Long-Term Care. Gefälligkeitsübersetzung: Die Erfahrungen von Pflegehelferinnen mit Grobheiten in der Langzeitpflege.
Quelle	In: Work, employment and society, 36 (2021) 4, S. 648-664 PDF als Volltext kostenfreie Datei Link als defekt meldenVerfügbarkeit
Sprache	englisch
Dokumenttyp	online; Zeitschriftenaufsatz
ISSN	1469-8722
DOI	10.1177/0950017020977314
Schlagwörter	Aggression; Frau; Mobbing; Arbeitsbedingungen; Arbeitsbeziehung; Arbeitsumwelt; Beruf; Altenpflegehilfe; Pflegerischer Beruf; Altenpflege; Geschlechtsspezifik; Mitarbeiter; Kanada
Abstract	"Exposure to peer incivility and bullying potentially disrupts the respectful, collaborative workplace relationships essential to quality care provision in long-term care homes. This study critically examined the nature of peer incivility and bullying in residential care aides' workplace relationships. Using critical ethnography, 100 hours of participant observation and 33 semi-structured interviews were conducted with residential care aides, licensed practical nurses, support staff and management in two, non-profit care homes in British Columbia, Canada. While residential care aides' experiences of bullying were rare, peer incivility was pervasive, occurring on an almost daily basis. Two key themes, 'gendered work environment' and 'seeking informal power and control', reflect how residential care aides experienced and explained their uncivil encounters. Findings highlight the gendered, relationally aggressive nature of workplace mistreatment within this predominantly female workforce." (Author's abstract, IAB-Doku).
Erfasst von	Institut für Arbeitsmarkt- und Berufsforschung, Nürnberg
Update	2021/3