Dissatisfied creators: Generating creative ideas amid negative emotion in health care.

Autor/inn/en	Lee, Yuna S. H.; Nembhard, Ingrid M.; CLeary, Paul D.
Titel	Dissatisfied creators: Generating creative ideas amid negative emotion in health care. Gefälligkeitsübersetzung: Unzufriedene Erfinder: Generierung kreativer Ideen inmitten negativer Emotionen im Gesundheitswesen.
Quelle	In: Work and occupations, 47 (2020) 2, S. 200-227 PDF als Volltext Link als defekt meldenVerfügbarkeit
Sprache	englisch
Dokumenttyp	online; gedruckt; Zeitschriftenaufsatz
ISSN	0730-8884; 1552-8464
DOI	10.1177/0730888419847702
Schlagwörter	Kreativität; Zufriedenheit; Chronische Krankheit; Gesundheitswesen; Krankenpflege; Qualitätsmanagement; Arbeit; Gesundheitsberuf; Krankenschwester; Vorschlagswesen; Case Management; Innovationsfähigkeit; Ambulante Betreuung; Arzt; USA
Abstract	"Improving performance often requires creative ideas in extreme work settings like health care. Frontline workers are promising sources of creative ideas. The authors assert that their job dissatisfaction is positively associated with creativity in health care settings because negative emotion spurs creativity when tied to engaging work and that characteristics such as shorter tenure, greater role centrality, and high boundary spanning can strengthen this relationship. The authors find supporting evidence in data on ideas generated over 18 months by health professionals in 12 clinics. Results suggest that health care organizations should not overlook dissatisfied workers as valuable sources of creative improvement ideas." (Author's abstract, IAB-Doku).
Erfasst von	Institut für Arbeitsmarkt- und Berufsforschung, Nürnberg
Update	2019/4