Literaturnachweis - Detailanzeige
Autor/inn/en | Analoui, Farhad; Kakabadse, Andrew |
---|---|
Titel | Defiance at Work. |
Quelle | In: Employee Relations, 11 (1989) 3, S.2-62 |
Sprache | englisch |
Dokumenttyp | gedruckt; Zeitschriftenaufsatz |
Schlagwörter | Employer Employee Relationship; Employment Problems; Foreign Countries; Hospitality Occupations; Hotels; Personnel Management; Work Environment; United Kingdom |
Abstract | In service industries, conflict at work is often covert and individualistic in nature. This issue analyzes such activities in a night club setting and is based upon six years of research. It illustrates how employees resisted instructions or sought to "get even" with those who had alienated them. Includes suggestions for management. (JOW) |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |