Literaturnachweis - Detailanzeige
| Autor/inn/en | Alexander, Gary C.; Keeler, Carolyn M. |
|---|---|
| Titel | Total Quality Management: The Emperor's Tailor. |
| Quelle | (1995), (50 Seiten)
PDF als Volltext kostenfreie Datei |
| Sprache | englisch |
| Dokumenttyp | gedruckt; online; Monographie |
| Schlagwörter | Stellungnahme; Administrator Role; Educational Change; Educational Environment; Elementary Secondary Education; Free Enterprise System; Organizational Climate; Organizational Development; School Restructuring; Total Quality Management |
| Abstract | Conversations among educators, business leaders, legislators, and educational reformers have generated support for the application of Total Quality Management (TQM) to education. This paper considers whether TQM is indeed the solution to education's problems. After a brief explanation of TQM theory, the paper is organized around four broad issues related to the TQM model--the application of a business model to schools, the culture of language, the use of the metaphor of school as factory, and the implicit role of administrators in the TQM approach. The paper argues that TQM is yet another management model imposed on schools as the "one right way" to achieve educational reform. The dangers of using language that narrowly defines teachers as managers and students as workers are discussed. It is suggested that educators use a metaphor based on education rather than on business, and develop a culture of caring within schools rather than the climate of the factory. Administrators should be viewed as stewards practicing moral leadership rather than as management. TQM, on the other hand, promotes a metaphor based on factory organization and structure, the language of business, and corporate-leadership authority to restructure education. The appendix contains a list of W. Edwards Deming's 14 principles. (Contains 84 references.) (LMI) |
| Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
| Update | 2004/1/01 |
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